21. January 2022

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The last two years have seen consumer expectations for high-performing digital experiences skyrocket. More than three-quarters (76%) of people say their expectations of digital services have increased since 2020.

The necessity for brands to innovate and keep pace with their competition – when it comes to providing incredible user experiences – has never been greater. The start of a new year brings a great opportunity for brands to re-evaluate how leadership teams engage with and incorporate fresh strategies into their user experiences in order to meet these expectations.

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