Did 2020 Break the Internet?

The coronavirus pandemic led to the abrupt transition of all aspects of life in cyberspace. Beginning in early March 2020, students adapted to remote learning, white-collar professionals adjusted to indefinite work-from-home policies, doctors conducted telehealth appointments, online workouts soared in popularity, and television binge-watching skyrocketed. Internet traffic surged to unprecedented levels almost overnight, and this level would not change. The coronavirus crisis indisputably served as the internet’s biggest stress test to date. Yet network operators and consumers dispute how well the internet performed. At the end of the day, this disagreement boils down to the wrong framing of what defines “the internet.”

The Initial Surge of Internet Traffic

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